GS Murphy Cleaning FAQs | Your Questions Answered

What types of rugs do you clean?

At GS Murphy Cleaning, we clean a variety of rugs, including Persian, oriental, wool, silk, synthetic, and more. Each type of rug requires specialised care, and we tailor our cleaning methods to protect the rug’s fibres and preserve its quality.

How often should I have my rugs cleaned?

For most rugs, we recommend professional cleaning every 12–18 months, depending on foot traffic, exposure to dirt, and whether you have pets. Regular cleaning helps to maintain the appearance and longevity of your favourite rugs.

Do you offer pick-up and delivery services for rug cleaning?

Yes, we do offer convenient pick-up and delivery services for area rugs. We’ll handle everything from removing the rug to delivering it back to your home once the cleaning process is complete.

Can you get rid of pet odours from my cotton rug?

Yes, we specialise in pet stain and odour removal from rugs. We make use of advanced cleaning solutions that can break down stains and remove foul odours, ensuring your rug looks and smells fresh again.

How long does it take to clean a rug?

The process typically takes 5–7 days, including drying time. For particularly large or delicate rugs, the time may vary slightly. We’ll provide a more accurate estimate when assessing your rug.

Can you clean my fabric couch?

GS Murphy Cleaning is experienced in cleaning all types of upholstery fabrics, including cotton, linen, leather, microfiber, and more. We use different cleaning methods depending on the fabric type to ensure a thorough yet gentle clean.

How often should I have my upholstery cleaned?

We recommend cleaning your upholstery every 12–24 months, depending on usage. If you have pets, allergies, or frequent spills, more frequent cleaning may be necessary.

Can you remove stains from upholstery?

Yes, we handle various types of stains, including food spills, wine, ink, and pet accidents. Our technicians use industry-leading stain removal techniques to treat and eliminate even tough stains.

Do you also offer fabric protection for upholstery?

Yes, after cleaning, we can apply fabric protection treatments, such as Scotchgard, to help your upholstery resist future stains and spills, making it easier to clean.

How long will my sofa take to dry after the cleaning?

Upholstery typically takes 6–12 hours to dry fully, depending on the material and cleaning method used. We use specialised tools to speed up the drying process whenever possible.

What carpet cleaning methods do you use?

We offer steam cleaning, dry cleaning, and low-moisture encapsulation. Each method is chosen based on the type of carpet and the level of dirt and stains. Steam cleaning is our most popular method for deep cleaning carpets.

How long does it take for carpets to dry after cleaning?

Typically, carpets take 4–8 hours to dry after cleaning, but it can vary depending on humidity levels, air circulation, and the type of cleaning method used.

Do you move furniture before cleaning the carpet?

Yes, we move most furniture to ensure a thorough clean. However, we ask that you remove fragile or valuable items before our team arrives. We’ll return the furniture to its original position after cleaning.

Can you clean carpets in high-traffic areas?

Yes, we specialise in cleaning high-traffic areas. Our process lifts dirt, grime, and stains that can build up in these zones, restoring the look and feel of your carpets.

What should be the ideal frequency of getting my carpets cleaned?

Carpets should be cleaned every 12–18 months for general maintenance. Homes with pets, young children, or allergies may need more frequent cleanings to maintain cleanliness and air quality.

Do you offer in-home curtain cleaning?

Yes, GS Murphy Cleaning offers carpet repair services, including patching, re-stretching, and seam repair. We can help extend the life of your carpet and improve its appearance.

Can you fix carpet burns or tears?

Absolutely. We repair burns, tears, and holes in carpets using patching techniques that blend with the surrounding carpet, making the damage virtually unnoticeable.

What causes carpet wrinkles or buckling? Can they be fixed?

Carpet wrinkles or buckling can happen due to poor installation or humidity. Our team of experts can re-stretch your carpet to remove the wrinkles and restore a smooth, flat surface.

How long does carpet repair take?

How long the repair takes depends upon a variety of factors. Minor repairs may take an hour or two, while more significant damage could take longer. We’ll provide an estimated timeframe during the initial inspection.

Will repaired areas match the rest of the carpet?

We do our best to ensure that repairs blend perfectly with the rest of your carpet. However, older carpets or areas exposed to significant wear or sun fading may show some difference in colour or texture.

Do you offer carpet repair services?

Yes, GS Murphy Cleaning offers carpet repair services, including patching, re-stretching, and seam repair. We can help extend the life of your carpet and improve its appearance.

Can you fix carpet burns or tears?

Absolutely. We repair burns, tears, and holes in carpets using patching techniques that blend with the surrounding carpet, making the damage virtually unnoticeable.

What causes carpet wrinkles or buckling? Can they be fixed?

Carpet wrinkles or buckling can happen due to poor installation or humidity. Our team of experts can re-stretch your carpet to remove the wrinkles and restore a smooth, flat surface.